Flood Protection Training

In addition to educating homeowners about how to reduce their flood risk, the Intact Centre on Climate Adaptation has led the development of training programs for a variety of stakeholders, including the Canadian Red Cross, Registered Insurance Brokers, Home Inspectors, Real Estate Agents and more. Currently, the Intact Centre offers a college level flood risk assessment course in partnership with Seneca and Fleming Colleges. The Intact Centre also offers a one hour flood protection seminar for insurance and mortgage brokers, realtors and not-for-profits.

How Mortgage Professionals can Help Protect Homes from Flooding

Cost: Free
Format: Online, self-directed, training course
Time required: 1.5 hours
Eligibility: All mortgage professionals
Receipt upon Successful Completion: Certificate of completion that may be applied for continuing education credits
Course provider: Mortgage Professionals Canada (MPC)
Course developers: Intact Centre on Climate Adaptation (University of Waterloo) in collaboration with MPC

To register please visit:
Mortgage Professional Flood Protection Training in English

Members (Originators, Lenders, Insurers, and Industry Service Providers) who complete the course will bring value add to their clients by being able to explain in clear and simple terms why flood losses are on the rise across Canada, different types of flooding that can impact homes, and practical actions clients can take to protect their homes from flooding to avoid defaulting on their home’s mortgage. The goal of the training course is to provide the foundation for productive conversations with clients about protecting their life’s greatest investment – their home.

How Home Inspectors can Help Protect their Clients from Flooding – Home Inspector Course

Cost: Free
Format: Online, self-directed, training course
Time required: 1.5 hours
Eligibility: All home inspectors
Receipt upon Successful Completion: Certificate of completion that may be applied for continuing education credits
Course developers: Intact Centre on Climate Adaptation (University of Waterloo) in collaboration with the Canadian Association of Home and Property Inspectors (CAHPI) and Carson Dunlop

To register please visit:
Home Inspector Flood Protection Training (English Only)

Inspectors who complete the course will bring value to their clients by allowing them to explain in why flood losses are on the rise across Canada, what major flood risks are and how they can individually or jointly impact homes and the practical actions residents can take to protect their life’s greatest investment (their home) from flooding. The goal of the training course is to provide outreach materials, infographics, actionable to-do lists, research and suggestions for clients on how applying home adaptation practices can significantly reduce the likelihood of future flood losses.

Helping your Clients to Protect their Homes from Flooding – Insurance Broker Course

Cost: Free
Format: Online, self-directed, training course
Time required: 1.5 hours
Eligibility: All insurance professionals
Receipt upon Successful Completion: Certificate of completion that may be applied for continuing education credits
Course developers: Intact Centre on Climate Adaptation (University of Waterloo) in collaboration with the Insurance Brokers Association of Canada (IBAC)

To register please visit:
Insurance Broker Flood Protection Training in English
Insurance Broker Flood Protection Training in French

Insurance professionals who complete the course will bring value add to their clients by being able to explain in clear and simple terms why basement flood losses are on the rise across Canada, the different types of flooding that can impact homes and the practical actions clients can take to protect their homes from flooding. The goal of the training course is to provide the foundation for productive conversations with clients about matching their needs with their flood insurance coverages and reducing future flood loss claims.

Protecting PEI Homes from Flooding and Erosion

Cost: Free
Format: Online, self-directed course
Time required: 5 hours
Eligibility: All interested professionals, retailers, community leaders and civil servants
Receipt upon Successful Completion: Certificate of completion, comprehensive list of shareable resource links
Course provider: Prince Edward Island ClimateSense Program
Course developers: Intact Centre on Climate Adaptation (University of Waterloo) in collaboration with the PEI ClimateSense Program

To register please visit: 
Protecting PEI Homes from Flooding and Erosion Training (English Only)

Interested participants will include non-governmental organization leaders, civil servants, planners, developers, real estate professionals, home inspectors, insurance representatives, home construction, renovation and restoration professionals and retail store employees.

This introductory level course will help participants to have informed discussions with PEI tenants and property owners about how to identify their flooding and erosion risks and how to access user-friendly assessment tools, how-to videos, websites and fact sheets to help them take action to protect their homes. Roughly half of the course content and resources are nationally applicable, making the course valuable to practitioners across the country. The balance of the content features PEI-focused case studies and local resources that are available to help islanders help themselves. Graduates receive a certificate of completion and a comprehensive list of resource links to share.

Topics include:

  • Working Together to Build a Climate Resilient Future
  • Responsibilities for Managing Risks
  • Introduction to Flood Insurance
  • Flooding and Erosion Impact on Homes
  • Assessing Risks
  • Lot-Level Actions to Reduce the Most Common Home Flood Risks
  • Managing Home Flood Risks in High Risk Zones
  • Managing Erosion Risks to Homes
  • Helping Residents to Protect their Homes

Home Flood Risk Assessment Training – College Level Course

Cost: Approximately $400.00 CDN (varies by college course provider)
Format: Online course
Time required: 14 weeks
Eligibility: All interested individuals
Receipt upon Successful Completion: Certificate of completion, free access to flood risk assessment and reporting software, comprehensive list of shareable resource links
Course provider: OnLearn
Course developers: Intact Centre on Climate Adaptation (University of Waterloo) in collaboration with Seneca and Fleming Colleges, Ontario
Reference Materials:

For more information and to register please visit:
Home Flood Risk Assessment Training – Fleming College

The University of Waterloo partnered with Fleming and Seneca Colleges in 2018 to develop a college-level Home Flood Risk Assessment Training Course. This 14 week online course empowers students from across Canada to help residents assess flood risks at their homes and identify opportunities to reduce those risks through what are often simple and cost-effective solutions. Students also receive flood-risk assessment software that enables them to produce customized home flood assessment reports.

The Home Flood Risk Assessment Training Course is of value to anyone who wishes to understand and support the correction of deficiencies associated with the growing phenomenon of residential basement flooding. At a minimum, the course addresses material that is critical to the professional understanding of those who work in the following professions:

  • Home Inspectors
  • Insurance Brokers/Adjusters
  • Municipal Engineers/Planners
  • Emergency Managers/First Responders
  • Real Estate Brokers/Agents
  • Landscape Professionals
  • Home Construction and Renovation Professionals

Additional Requests for Training and Presentations

The Intact Centre offers Registered Insurance Brokers of Ontario (RIBO) accredited courses and additional presentations to interested groups by request. Please contact Program Director, Cheryl Evans (c8evans@uwaterloo.ca) with your presentation inquiries.

OAHI Conference - Daniel Filippi presenting

“Thank you again for coming in to speak with our Insurance Management students. It was very informative and engaging. I asked for student feedback afterwards (and they can be very honest) and they all loved the presentation. They mentioned they learned a lot, particularly around the various preventative devices and seeing them in action – such as the sump pump and the backflow valve. John and I picked up a lot of new knowledge as well.”

– Kelly Hopkins, Regional Sales Manager, RSA Insurance Group

“Thank you for delivering an informative and engaging session at the 2019 OAHI Education Conference. Your presence contributed greatly to the success of our conference; we appreciate your contribution and the amount of work you put into helping delegates further their careers through education.”

– Andrew Dixon, RHI, Vice-president Ontario Association of Home Inspectors (OAHI)

Do you have feedback on our existing training resources or requests for new resources to be added to the page? Reach out to Director of Home Flood Protection, Cheryl Evans (c8evans@uwaterloo.ca)with your feedback.