In addition to educating homeowners about how to reduce their flood risk, the Intact Centre on Climate Adaptation has led the development of training programs for a variety of stakeholders, including the Canadian Red Cross, Registered Insurance Brokers, Home Inspectors, Real Estate Agents and more. Currently, the Intact Centre offers a college level flood risk assessment course in partnership with Seneca and Fleming Colleges. The Intact Centre also offers a one hour flood protection seminar for insurance and mortgage brokers, realtors and not-for-profits.
How Mortgage Professionals can Help Protect Homes from Flooding
Cost: Free
Format: Online, self-directed, training course
Time required: 1.5 hours
Eligibility: All mortgage professionals
Receipt upon Successful Completion: Certificate of completion that may be applied for continuing education credits
Course provider: Mortgage Professionals Canada (MPC)
Course developers: Intact Centre on Climate Adaptation (University of Waterloo) in collaboration with MPC
To register please visit:
Mortgage Professional Flood Protection Training in English
Members (Originators, Lenders, Insurers, and Industry Service Providers) who complete the course will bring value add to their clients by being able to explain in clear and simple terms why flood losses are on the rise across Canada, different types of flooding that can impact homes, and practical actions clients can take to protect their homes from flooding to avoid defaulting on their home’s mortgage. The goal of the training course is to provide the foundation for productive conversations with clients about protecting their life’s greatest investment – their home.
How Home Inspectors can Help Protect their Clients from Flooding – Home Inspector Course
Cost: Free
Format: Online, self-directed, training course
Time required: 1.5 hours
Eligibility: All home inspectors
Receipt upon Successful Completion: Certificate of completion that may be applied for continuing education credits
Course developers: Intact Centre on Climate Adaptation (University of Waterloo) in collaboration with the Canadian Association of Home and Property Inspectors (CAHPI) and Carson Dunlop
To register please visit:
Home Inspector Flood Protection Training (English Only)
Inspectors who complete the course will bring value to their clients by allowing them to explain in why flood losses are on the rise across Canada, what major flood risks are and how they can individually or jointly impact homes and the practical actions residents can take to protect their life’s greatest investment (their home) from flooding. The goal of the training course is to provide outreach materials, infographics, actionable to-do lists, research and suggestions for clients on how applying home adaptation practices can significantly reduce the likelihood of future flood losses.
Helping your Clients to Protect their Homes from Flooding – Insurance Broker Course
Cost: Free
Format: Online, self-directed, training course
Time required: 1.5 hours
Eligibility: All insurance professionals
Receipt upon Successful Completion: Certificate of completion that may be applied for continuing education credits
Course Numbers for Continuing Education Credit: Alberta – AIC 66598; Manitoba – ICM 33819;
Ontario– RIBO (No Course number – Can be found under “Technical course” designation); Quebec– ChAD – AFC12099
Course developers: Intact Centre on Climate Adaptation (University of Waterloo) in collaboration with the Insurance Brokers Association of Canada (IBAC)
To register please visit:
Insurance Broker Flood Protection Training in English
Insurance Broker Flood Protection Training in French
Insurance professionals who complete the course will bring value add to their clients by being able to explain in clear and simple terms why basement flood losses are on the rise across Canada, the different types of flooding that can impact homes and the practical actions clients can take to protect their homes from flooding. The goal of the training course is to provide the foundation for productive conversations with clients about matching their needs with their water damage insurance coverages and reducing future water damage loss claims.
Protecting PEI Homes from Flooding and Erosion
Cost: Free
Format: Online, self-directed course
Time required: 5 hours
Eligibility: All interested professionals, retailers, community leaders and civil servants
Receipt upon Successful Completion: Certificate of completion, comprehensive list of shareable resource links
Course provider: Prince Edward Island ClimateSense Program
Course developers: Intact Centre on Climate Adaptation (University of Waterloo) in collaboration with the PEI ClimateSense Program
To register please visit:
Protecting PEI Homes from Flooding and Erosion Training (English Only)
Interested participants will include non-governmental organization leaders, civil servants, planners, developers, real estate professionals, home inspectors, insurance representatives, home construction, renovation and restoration professionals and retail store employees.
This introductory level course will help participants to have informed discussions with PEI tenants and property owners about how to identify their flooding and erosion risks and how to access user-friendly assessment tools, how-to videos, websites and fact sheets to help them take action to protect their homes. Roughly half of the course content and resources are nationally applicable, making the course valuable to practitioners across the country. The balance of the content features PEI-focused case studies and local resources that are available to help islanders help themselves. Graduates receive a certificate of completion and a comprehensive list of resource links to share.
Topics include:
- Working Together to Build a Climate Resilient Future
- Responsibilities for Managing Risks
- Introduction to Flood Insurance
- Flooding and Erosion Impact on Homes
- Assessing Risks
- Lot-Level Actions to Reduce the Most Common Home Flood Risks
- Managing Home Flood Risks in High Risk Zones
- Managing Erosion Risks to Homes
- Helping Residents to Protect their Homes
Additional Requests for Training and Presentations
The Intact Centre offers Registered Insurance Brokers of Ontario (RIBO) accredited courses and additional presentations to interested groups by request. Please contact Program Director, Cheryl Evans (c8evans@uwaterloo.ca) with your presentation inquiries.
“Thank you again for coming in to speak with our Insurance Management students. It was very informative and engaging. I asked for student feedback afterwards (and they can be very honest) and they all loved the presentation. They mentioned they learned a lot, particularly around the various preventative devices and seeing them in action – such as the sump pump and the backflow valve. John and I picked up a lot of new knowledge as well.”
– Kelly Hopkins, Regional Sales Manager, RSA Insurance Group
“Thank you for delivering an informative and engaging session at the 2019 OAHI Education Conference. Your presence contributed greatly to the success of our conference; we appreciate your contribution and the amount of work you put into helping delegates further their careers through education.”
– Andrew Dixon, RHI, Vice-president Ontario Association of Home Inspectors (OAHI)
Do you have feedback on our existing training resources or requests for new resources to be added to the page? Reach out to intact.centre@uwaterloo.ca with your feedback.